IT Support for IT Support
Who we are; what we do
Today's IT industry is ever changing, ever moving and ever evolving. New technology is constantly bewildering us with an even greater breadth of abilities. However, it is also an industry which for the reseller, service provider and system assembler is becoming very cut- throat.
Profits are constantly being slashed which may be great for the business customer and consumer alike, but can be tough for the people providing them.
Don't be left short - call Com1 now for immediate assistance.
Com1 is the IT service provider, for, IT service providers.
- If your engineer has called in sick or is on leave, call Com1. We could have an engineer on-site at your client or with you within just a few hours.
- If you are an IT service provider that does not necessarily specialise in PC hardware, systems, operating systems and networks, call Com1. We can provide pre and post sales consultancy to your customers, build and supply PC systems and peripherals, and provide the installation, support and backup with a friendly, professional face.
- If you have a hole in your company's knowledge, call Com1. Our network of engineers can cover most aspects of PC systems, operating systems and peripherals, from stand-alone PC's through to servers and Macs.
- We operate under your company name - or ours, it's your choice.
- Com1 does not position itself as a recruitment agency, as it only specialises in providing staff at short notice for short periods of time.
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Bespoke Computers & System Assembly
Com1 builds bespoke systems to order for many of its customers. We use well-known industry standard components, and all PC's come with full warranties and can include on-site support if required. If you would like to know how much a PC tailor made for you will cost, please do not hesitate to give us a call. We can also provide PC's with your branding, documentation, packaging and software directly to your customer to your exact specifications. Alternatively, hand us your components and build sheet, and we will do the rest. From putting a CPU into a bare-bones chassis to full assembly of a multi-processor server and installation and configuration of the operating system - we can do it. All with a full assembly warranty in place.
On-Site and Offsite Support and Installation
Whether you need an engineer same day at your site or your clients to ensure you meet your contractual obligations, or need help with a rollout, we can help. From an end-user standalone installation, to a domain based network, we can get your customers up and on their feet fast.
Confidentiality and Customer Service
We would normally attend site under your company name giving your customer greater confidence in your support and supply abilities. Should you be looking at outsourcing all of your hardware and PC based support and installation requirements, talk to us. We offer rebate and commission schemes for recommendation of us to your clients
Of course, we understand that you do not want your company information, customer details and so on being spread around our clients. And needless to say, we hope that your full trust and faith is placed with us in this. We operate a strict confidentiality policy with all involved, and guarantee that our engineers and staff will not disclose or discuss any information of a sensitive nature with any other person they communicate with in our employ. You can view a sample confidentiality agreement by clicking here .
Competitive Pricing
As well as our small dedicated workforce, we use a network of contacts who between them have amassed huge amounts of knowledge in various sectors of the IT industry. By working this way, we can keep our overheads down, something we aim to assist you in doing too, and this means we can charge at prices which leave you the reseller a profit margin in place, and not horribly out of pocket. Just speak to us and see what we can do for you.